Customer Feedback

Name

Email Address

Company

How would you rate our sales team (1=bad, 5=excellent)? How would you rate our sales team (1=bad, 5=excellent)? 1 2 3 4 5

How would you rate our design team (1=bad, 5=excellent)? How would you rate our design team (1=bad, 5=excellent)? 1 2 3 4 5

How would you rate our quality of manufacturing & assembly (1=bad, 5=excellent)? How would you rate our quality of manufacturing & assembly (1=bad, 5=excellent)? 1 2 3 4 5

How would you rate our project management (1=bad, 5=excellent)? How would you rate our project management (1=bad, 5=excellent)? 1 2 3 4 5

How would you rate our installations team (1=bad, 5=excellent)? How would you rate our installations team (1=bad, 5=excellent)? 1 2 3 4 5

How would you rate Jendamark's lead time compared to what was required for your project (1=bad, 5=excellent)? How would you rate Jendamark's lead time compared to what was required for your project (1=bad, 5=excellent)? 1 2 3 4 5

How would you rate the logistics regarding your equipment/project (shipping, Customs clearances, etc.) (1=bad, 5=excellent)? How would you rate the logistics regarding your equipment/project (shipping, Customs clearances, etc.) (1=bad, 5=excellent)? 1 2 3 4 5

How would you rate Jendamark's flexibility with regards to your changing needs and requirements (1=bad, 5=excellent)? How would you rate Jendamark's flexibility with regards to your changing needs and requirements (1=bad, 5=excellent)? 1 2 3 4 5

How would you rate your level of satisfaction with the technical documentation supplied to you with your equipment (1=bad, 5=excellent)? How would you rate your level of satisfaction with the technical documentation supplied to you with your equipment (1=bad, 5=excellent)? 1 2 3 4 5

What is your overall rating of the project (1=bad, 5=excellent)? What is your overall rating of the project (1=bad, 5=excellent)? 1 2 3 4 5

Does the location of Jendamark affect the likeliness of being nominated as a supplier for some projects? Does the location of Jendamark affect the likeliness of being nominated as a supplier for some projects? Yes No

Please give a short critical review of Jendamark. What were the positive and negative points from the projects and interactions?

Where must JMK concentrate to improve in the future?